 |
|
|
|
|
|
|
|
|
|
 |
 |
 |
|
 |
|
|
|
|
 |
|
|
|
| |
- Strategy / Goal Analysis & Development
- Product Offer Development
- Customer Acquisition & Retention Programs
- Cross-Selling & Up-Selling Strategies
- Site Traffic Reporting & Analysis
- List Acquisition & Development
- Data Sourcing, Management, Mining & Analysis
- Response & ROI Analysis
- Search Engine / Directory Registration
- Personalized Broadcast E-mail
- Web Casting
- Traditional & Online Marketing/Advertising:
- strategy & concept development
- tv, radio & print ad production
- animated, dynamic banner ad production
- interstitial ("click-through") offer page production
- media planing & buying
|
|
- Strategy, Marketing & Needs Analysis
- Competitor & Opportunity Research
- Usability Testing
- Site Requirements & Sales Objectives Definition
- Technical & Functional Specifications
- Site Structure & Mapping
- Brand/Naming Analysis, Design & Implementation
- Interface Design, Construction & Programming
- Messaging/Content Review & Development
- Pricing & Product Offer Consultation
- Technology Solutions:
- Personalization
- dynamic content
- site/keyword search
- discussion groups
- live chat
- intelligent customer support
- web casting
- surveys & reports
|
|
 |
|
 |
- Warehousing
- Inventory Management
- Pick, Pack & Ship
- Customized Product Packaging
- 24 Hour Turnaround
- Scheduling & Capacity Planning
- Freight Management
- Daily & Monthly Reporting
- Product Returns
- Palletized Storage
- Customer Service
|
 |
|
| |
- Customized Shopping Cart Interface
- Intelligent Cross Promotions & Upsells
- Purchase Recommendations
- "Single-Click" Purchase Enabled
- Editable Customer Profiles
- Address Verification
- Tax Calculations
- Shipping Services, Options, Destinations & Pricing
- Discount Look-Ups & Calculations
- Gift Certificates
- Multiple Payment Options
- Visa, MasterCard, Discover
- CyberCash, Verifone, CyberSource
- Microsoft Wallet
- Debit Cards
- Payment Plans
- Personalized Auto Response Email
- Detailed Order/Shipping Confirmation Email
- Online Order Status Review
- Administration Functionality:
- SKU set up, pricing, discounts, backorder
- tax rates & nexus
- shipping options, destinations & pricing
- sales reporting
- payment credits/debits
-
|
|
 |
|
| |
- Customer-to-Fulfillment Security (via SSL & PGP)
- Real-Time Credit Card Authorization & Settlement
- Fraud Screening
- Order Validation
- Customized File Format Data Output
- Real-Time Electronic Data Delivery
- Variable Period Batch Process Delivery
- Multiple Data Delivery Options:
- secure ftp
- auto email encrypted attachments
- Microsoft MessageQue
- EDI Integration
|
|
